Urinary Tract Infection

Our Cystitis Test & Treat Service allows you to test for a urinary tract infection, and treat it, without necessarily needing to see your GP. You can use the test kit at a time and in a place to suit you. Once you’ve done the test, all you need to do is bring your results to the pharmacy , for a pharmacist to review. The pharmacist will discuss your test results and symptoms, and advise you on treatment. This may include a prescription-only medicine.*

Who can use this service?

This service is for women, aged 16 to 64, who have symptoms of an uncomplicated lower UTI, such as burning pain when passing urine, cloudy urine, or needing to pass urine more often than usual.  

If you have severe symptoms, have signs of a kidney infection (such as back pain) or if you feel unwell (such as if you have a high temperature or flu-like symptoms), we recommend you speak to your GP.

We also recommend you see your GP if your only symptom is visible blood in your urine, or if you have had two or more bouts of cystitis within the last six months, or three or more within the last 12 months.

This service is also not suitable if you are pregnant or have diabetes. 

How it works

Step one – Buy a Dip UTI test kit

Buy the kit for £12 at Redwood Pharmacy

Step two – Complete the urine test

Download the free  UTI app to your phone and follow the instructions to complete the urine dipstick test. Your results will be shown on your phone within a few minutes.

Step three – Discuss your results

Come back to the pharmacy with your phone. Your pharmacist will discuss your symptoms and explain what the test results mean. They'll also advise you on next steps, which may include prescription-only medicine.*